The Future of Hospitality

The hospitality industry is undergoing a transformative shift, driven by evolving guest expectations, sustainability imperatives, and technological advancements. At the core of these changes is the increasing reliance on data-driven design and strategies to enhance revenue optimisation, improve operational efficiency, and elevate the overall guest experience.

In this paper we include four Pragmatist articles which look at the four key transformative shifts within hospitality:

• Space exploration: adaptability and flexibility in hotel design
• Full circle: sustainability and circular economies in hotel design
• Personal space: the future of hyper- personalisation in hospitality
• Refresh or renew: the use of metrics in hotel renovation and repositioning